Legal

Terms and Conditions for TixFix.ai

Last Updated: August 8, 2026

Welcome to TixFix.ai ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of the TixFix.ai website (tixfix.ai), mobile application ("App"), and all related services (collectively, the "Services").

By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you may not access or use our Services.

1. Agreement to terms

By accessing or using the Services, you represent and warrant that:

  • 1.1 You are at least 13 years old.
  • 1.2 If you are under 18 (or the age of majority in your jurisdiction), you have obtained parental or guardian consent to use our Services.
  • 1.3 You have the legal capacity to agree to these Terms.
  • 1.4 You will comply with these Terms and all applicable laws and regulations.

If you do not meet these requirements, you must not use our Services.

2. Our services

TixFix.ai offers a platform for discovering, booking, and managing event tickets, including concerts, festivals, workshops, and other gatherings.

  • 2.1 Availability: The Services may not be available in all locations.
  • 2.2 Modifications: We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.
  • 2.3 Third-Party Services: Some Services may involve third-party vendors or partners. We are not responsible for third-party content, services, or terms.

3. User registration

  • 3.1 Account Creation: You may be required to create an account to access certain features of our Services.
  • 3.2 Account Responsibilities: You are responsible for maintaining the confidentiality of your account credentials.
  • 3.3 Accurate Information: You agree to provide accurate and up-to-date information during registration.
  • 3.4 Unauthorized Access: Notify us immediately if you suspect unauthorized use of your account.

We reserve the right to suspend or terminate accounts for violations of these Terms.

4. Intellectual property rights

  • 4.1 Ownership: All content, designs, trademarks, logos, and intellectual property on TixFix.ai are owned by us or our licensors.
  • 4.2 License: You are granted a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes.
  • 4.3 Restrictions: You may not copy, modify, distribute, sell, or exploit our intellectual property without written consent.
  • 4.4 Feedback: Any feedback, ideas, or suggestions provided to TixFix.ai become our property without compensation to you.

5. User contributions

  • 5.1 Content Submission: You may post, upload, or share content ("User Contributions") via our Services.
  • 5.2 License to Use: By submitting content, you grant TixFix.ai a worldwide, royalty-free, non-exclusive license to use, display, and distribute your content.
  • 5.3 User Responsibility: You are responsible for the content you submit and must ensure it complies with applicable laws.
  • 5.4 Content Removal: We reserve the right to remove or restrict content that violates these Terms or is deemed inappropriate.

6. Prohibited activities

When using TixFix.ai, you agree not to:

  • 6.1 Violate any applicable laws or regulations.
  • 6.2 Share false, misleading, or harmful information.
  • 6.3 Attempt to gain unauthorized access to our Services.
  • 6.4 Upload malware, viruses, or other malicious software.
  • 6.5 Harass, abuse, or harm other users.
  • 6.6 Use automated systems, bots, or scripts without authorization.

Violations may result in account suspension or legal action.

7. Purchases and payments

  • 7.1 Payment Methods: Payments must be made through approved payment processors.
  • 7.2 Pricing and Availability: Event pricing and availability are subject to change without notice.
  • 7.3 Refund Policy: Refunds and cancellations are subject to the event organizer’s policies.
  • 7.4 Transaction Security: We implement secure payment systems, but we are not liable for third-party payment processor issues.

8. Privacy policy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to our data practices.

9. Termination

  • 9.1 Termination by You: You may terminate your account at any time.
  • 9.2 Termination by Us: We reserve the right to suspend or terminate your access if you violate these Terms or applicable laws.
  • 9.3 Effect of Termination: Upon termination, you must stop using our Services, and certain provisions of these Terms will survive termination.

10. Disclaimers

  • 10.1 As-Is Basis: Our Services are provided "as-is" and "as available" without warranties of any kind.
  • 10.2 No Guarantee: We do not guarantee uninterrupted or error-free access to our Services.
  • 10.3 Third-Party Liability: We are not responsible for third-party content, events, or services.

11. Limitation of liability

To the maximum extent permitted by law:

  • 11.1 TixFix.ai will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.
  • 11.2 Our total liability shall not exceed the amount you paid for our Services in the preceding six (6) months.

12. Indemnification

You agree to indemnify and hold TixFix.ai harmless from any claims, losses, or damages arising from your use of the Services, your violation of these Terms, or third-party rights.

13. Governing law

These Terms are governed by the laws of California, United States, without regard to its conflict of laws principles.

14. Dispute resolution

  • 14.1 Negotiation: We encourage you to contact us first to resolve disputes amicably.
  • 14.2 Arbitration: If unresolved, disputes shall be settled through binding arbitration in Califorina.
  • 14.3 Class Action Waiver: You agree to resolve disputes individually, not as part of a class action.

15. Modifications to these terms

We reserve the right to update these Terms. Changes will be posted on our website, and continued use of our Services constitutes acceptance of the new Terms.

16. Contact us

For any questions about these Terms, contact us:

  • Email: contact@tixfix.ai
  • Phone: (+1) 415-404-2985
  • Mailing Address: 970 Adams St, Albany, CA, 94706 USA

By using TixFix.ai, you agree to these Terms and Conditions. Please review them periodically for updates.

Thank you for choosing TixFix.ai – Built for event lovers